From preparing your parcel to checking its recorded progress, discover how our straightforward shipping process helps you stay informed at every available stage.
Shipping should not feel complicated. Our process is designed to help you understand the essential steps, know which information to keep, and find available updates about your shipment.
Follow the guide below to understand how to prepare a shipment, obtain its tracking reference, and check the progress recorded in our tracking system.
See how it worksHere is what to expect as you arrange a shipment and follow its recorded progress.
Package your item securely and prepare the sender, recipient, origin, destination, and other details requested by your shipping provider.
Follow the applicable booking or shipping process and check that the parcel information is accurate before the shipment proceeds.
Keep the tracking reference associated with your shipment. You will need it to look up the updates available in the tracking system.
Enter your tracking number on our tracking page to view the shipment details and status updates currently recorded for it.
A shipment can pass through different stages before reaching its destination. The exact stages depend on the service and the information recorded for your parcel.
Track Your ParcelShipment details are recorded in the system when registration is completed.
The parcel may be prepared for transport or processed at an applicable facility.
The parcel is recorded as moving through its delivery journey when that status is available.
Check the latest recorded delivery status for the shipment.
These are illustrative stages. Not every shipment will display every stage, and updates depend on the information recorded for that shipment.
Follow these quick tips before looking up your shipment.
Use the reference associated with your shipment to look up its available details and recorded status updates.
Go to TrackingFind answers to common questions about tracking and following your shipment.
Ask our teamHead to our tracking page to look up your parcel's recorded details and available progress updates.